Rates effective January 1st 2016:
Remote Tech Support Service – $65 per hour
Remote Tech Support Service Retainer* – $55 per hour (min 4hrs monthly)
Including but not limited to these services:
General desktop/laptop computer maintenance including security patches and monthly performance checks. Printer & peripheral connection support. Remote technical support available during the hours of 9:00am – 5:00pm M-F excluding holidays. #
On-Site Tech Support Service – $75 per hour
On-Site Tech Support Service Retainer* – $65 per hour (min 2hrs monthly)
Including any on site work due to physical maintenance or support requests. General on site consultation or new hardware installation included. New machine setup and/or software installation subject to local sales tax. On site technical support available during the hours of 9:00am – 5:00pm M-F excluding holidays.
After Hours Remote Tech Support Service – $82.50 per hour
Emergency On-Site Tech Support Service – $97.50 per hour (min 2hrs)
After hours technical support provided at a best effort and subject to technician availability. After hour support billing subject to these hours: 6:00pm – 8:00am M-F, Sat/Sun and Holidays.
Graphic Arts / Design / Photography – $27.00 per hour
Layouts for print media. Art renderings and paintings with digital delivery – media delivered at additional cost. Photography not including printing or trip expenses.
Marketing / Recruiting / Advertising – $27.00 per hour
Including social network marketing, print, and online media advertising. Assistance with job recruiting advertising and appointment setting.
Web Design / UI Design Layout – $55.00 per hour
Custom web design layout in AI/PSD files for use by developer.
Web Development / PHP Programming / SEO – $65.00 per hour
* Any unused retainer hours will not be prorated, transferred, or refunded.
# Regular weekly/monthly maintenance may occur after hours due to technician’s schedule and will be charged at regular support rate (not the after hour rate) regardless of the time of service. Service support calls/requests are subject to the above hourly rates based on the time of service request.